Privacy Policy
At Omnia Capital Group ("Omnia," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website at [insert website URL, e.g., www.omniacapitalgroup.com] (http://www.omniacapitalgroup.com]), interact with our services, or engage with our marketing activities. It also outlines your rights regarding your personal data and how to contact us.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or provide us with your personal data.
1. Who We Are
Omnia Capital Group is a company registered in England and Wales with the following details:
Omnia Capital Group
Registered Office: 125 Deansgate, Manchester M3 2BY, United Kingdom
Email: info@omniacapitalgroup.com
Phone: 0330 122 5848
For the purposes of data protection laws, Omnia Capital Group is the data controller responsible for your personal data.
2. Personal Data We Collect
We collect and process the following types of personal data:
a. Information You Provide
Contact Information: Name, email address, phone number, postal address, or other details you provide when you contact us, fill out forms, subscribe to newsletters, or inquire about our services or properties.
Account Information: If you create an account with us, we may collect your username, password, and preferences.
Communications: Details from emails, phone calls, or other correspondence with us.
Surveys and Feedback: Responses to surveys, feedback forms, or promotional campaigns.
b. Information Collected Automatically
We use cookies, pixels, web beacons, and other tracking technologies to collect data about your interactions with our website and marketing content. This includes:
Device and Browser Information: IP address, device type, operating system, browser type, and unique device identifiers.
Usage Data: Pages visited, time spent on our website, links clicked, and referral URLs.
Location Data: Approximate location based on your IP address or, if you consent, precise location data from your device.
Advertising Data: Information about ads you view or interact with, including ad impressions, clicks, and conversions, collected via tracking pixels and third-party ad networks.
Analytics Data: Aggregated or anonymized data about user behavior to improve our website and services.
c. Information from Third Parties
We may receive personal data from:
Advertising Partners: Data from ad networks, social media platforms, or marketing partners to tailor ads to your interests.
Analytics Providers: Insights from tools like Google Analytics to understand website performance.
Business Partners: Information from affiliates, event organizers, or property developers when you engage with joint promotions or services.
Public Sources: Data from publicly available sources, such as professional profiles or directories, to enhance our marketing efforts.
3. How We Use Your Personal Data
We use your personal data for the following purposes, based on the legal grounds outlined in the UK GDPR: Purpose Legal Basis To provide and improve our website and services, including responding to inquiries and delivering property information.Performance of a contract or legitimate interests (providing and enhancing our services).To personalize your experience, such as tailoring content or recommendations based on your preferences.Consent (for cookies and tracking) or legitimate interests (improving user experience).To send marketing communications, including newsletters, property updates, and promotional offers.Consent (where required) or legitimate interests (direct marketing to existing clients).To deliver targeted advertising through our website, social media, or third-party platforms.Consent (for cookies, pixels, and ad tracking).to analyze website performance and user behavior using analytics tools.Consent (for non-essential cookies) or legitimate interests (improving our website).
To comply with legal obligations, such as tax
or regulatory requirements.
Legal obligation.To prevent
fraud, ensure security, and protect our rights or property. Legitimate interests
(ensuring security and protecting our business).
4. Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to enhance your experience, deliver personalized ads, and analyze website performance. These technologies include:
Essential Cookies: Necessary for the website to function, such as maintaining your session or enabling secure transactions.
Performance Cookies: Collect data on how you use our website (e.g., pages visited) to improve its functionality.
Functional Cookies: Enable enhanced features, such as remembering your preferences or language settings.
Advertising Cookies and Pixels: Track your interactions with ads to deliver relevant advertising and measure campaign effectiveness. These may be set by us or third-party partners (e.g., Google Ads, Meta Pixel).
You can manage your cookie preferences through our Cookie Consent Tool on the website, which allows you to accept or reject non-essential cookies. You can also adjust your browser settings to block cookies, but this may affect website functionality. For more details, see our Cookie Policy [insert link to Cookie Policy, if separate].
5. Sharing Your Personal Data
We may share your personal data with:
Service Providers: Third parties that provide services on our behalf, such as website hosting, analytics, email marketing, or customer support. These providers are contractually obligated to protect your data.
Advertising Partners: Ad networks, social media platforms, or marketing agencies to deliver targeted ads or measure campaign performance.
Business Partners: Affiliates, property developers, or event organizers for joint promotions or services, with your consent where required.
Legal Authorities: Government bodies or law enforcement when required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
We do not sell your personal data to third parties for their own marketing purposes.
6. International Data Transfers
As Omnia operates in the UK, most of our data processing occurs within the UK or European Economic Area (EEA). However, some of our service providers or advertising partners may be located outside the UK/EEA, such as in the United States. When transferring your data internationally, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office.
Transfers to countries with an adequacy decision from the UK government.
Binding Corporate Rules or other approved mechanisms.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. For example:
Contact information for inquiries is retained until the inquiry is resolved, unless you consent to ongoing marketing.
Marketing data (e.g., email subscriptions) is retained until you unsubscribe or request deletion.
Analytics and advertising data is typically retained for [insert period, e.g., 24 months] or as required by our analytics providers.
Data required for legal purposes (e.g., tax records) is retained for the legally mandated period (e.g., 6 years).
When personal data is no longer needed, we securely delete or anonymize it.
8. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your data, subject to legal exceptions.
Restriction: Ask us to limit the processing of your data in certain circumstances.
Objection: Object to processing based on legitimate interests, including direct marketing.
Data Portability: Request your data in a structured, machine-readable format for transfer to another provider.
Withdraw Consent: Withdraw consent for processing (e.g., marketing or cookies) at any time, without affecting the lawfulness of prior processing.
To exercise these rights, contact us at info@omniacapitalgroup.com. We will respond within one month, though complex requests may take longer (up to three months). You may need to provide proof of identity.
If you are unsatisfied with our response, you can lodge a complaint with the UK Information Commissioner’s Office (ICO):ICO Website: www.ico.org.ukPhone: 0303 123 1113
9. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data, including:
Encryption of data in transit (e.g., SSL/TLS for website traffic).
Access controls to limit data access to authorized personnel.
Regular security assessments and updates to our systems.
However, no system is completely secure, and we cannot guarantee absolute security. You should take steps to protect your data, such as using strong passwords and avoiding sharing sensitive information over unsecured networks.
10. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or partner sites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal data.
11. Marketing Communications
If you consent to receive marketing communications, we may send you newsletters, property updates, or promotional offers via email, phone, or other channels. You can opt out at any time by:
Clicking the “unsubscribe” link in our emails.
Adjusting your preferences in your account (if applicable).
Contacting us at info@omniacapitalgroup.com.
Opting out of marketing does not affect transactional or service-related communications (e.g., responses to inquiries).
12. Children’s Privacy
Our website and services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technology. We will notify you of significant changes by posting the updated policy on our website or, where required, by direct communication (e.g., email). The “Last Updated” date at the top indicates when the policy was last revised.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Omnia Capital Group
Address: 125 Deansgate, Manchester M3 2BY, United Kingdom
Email: info@omniacapitalgroup.comPhone: 0330 122 5848
For data protection inquiries, you may also contact our Data Protection Officer (if appointed) at the above email address.